See How Wallet Data Stays Account Bound
Our Privacy Policy covers the details you provide during account creation, including your phone number and verification records, plus information created when you use the lobby or request account help. We use this data to confirm account ownership, match payment status and investigate an incomplete receipt
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without exposing your wallet details to another account. DANA, OVO, GoPay and QRIS may send transaction references that help us reconcile a deposit or withdrawal request. Bank transfer and virtual account references are handled for the same account-checking purpose. We retain records only for operational, dispute
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and legal needs, with access limited to the people handling those tasks. Eligibility depends on local law and applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.